Individual Support Program

[vc_row][vc_column][vc_custom_heading text=”Individual/Personal Support
” font_container=”tag:h3|text_align:left” google_fonts=”font_family:Philosopher%3Aregular%2Citalic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]The Personal Support Program provides additional support for people whose needs cannot be sufficiently met by the Emergency Relief program. For more complex problems our Financial Support Officers and Financial Capability Coach may be able to help.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][vc_custom_heading text=”What does the program offer?
” font_container=”tag:h3|text_align:left” google_fonts=”font_family:Philosopher%3Aregular%2Citalic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]A support worker will take the time to talk to you about your situation and help you to set priorities. The program offers: [/vc_column_text][vc_column_text][container extra=”row”]
[one_third extra=”” anim=””][icon_box icon_image=”fa-cogs” line_icon=”” title=”Skilled Support” description=”The opportunity to work in partnership with a skilled volunteer” link=”” type=”” shade=”” effect=”” box=”” outline=”ibox-outline”][/one_third][one_third extra=”” anim=””][icon_box icon_image=”fa-thumbs-up” line_icon=”” title=”Help with applications” description=”Help with applications for housing, legal, transport, health and education services” link=”” type=”” shade=”” effect=”” box=”” outline=”ibox-outline”][/one_third][one_third extra=”” anim=””][icon_box icon_image=”fa-calculator” line_icon=”” title=”Financial Support” description=”Support with financial issues such as utility payments and school relief funding.” link=”” type=”” shade=”” effect=”” box=”” outline=”ibox-outline”][/one_third]
[/container][/vc_column_text][vc_empty_space][vc_column_text][container extra=”row”]
[one_third extra=”” anim=””][icon_box icon_image=”fa-weixin” line_icon=”” title=”Advocacy” description=”Advocacy is supporting clients through difficulties” link=”” type=”” shade=”” effect=”” box=”” outline=”ibox-outline”][/one_third][one_third extra=”” anim=””][icon_box icon_image=”fa-question-circle” line_icon=”” title=”Supports and Services” description=”Information about the supports and services that may be available in the local area” link=”” type=”” shade=”” effect=”” box=”” outline=”ibox-outline”][/one_third][one_third extra=”” anim=””][icon_box icon_image=”fa-info-circle” line_icon=”” title=”Supported referrals” description=”Supported referrals to help make connections to community supports such as local interest groups, community houses and other organisations” link=”” type=”” shade=”” effect=”” box=”” outline=”ibox-outline”][/one_third]
[/container][/vc_column_text][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_custom_heading text=”This program is targeted to people who:” font_container=”tag:h3|text_align:left” google_fonts=”font_family:Philosopher%3Aregular%2Citalic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal”][vc_column_text]

• Vulnerable clients with a disability or clients experiencing crisis
• Are on a low income
• Have complex issues beyond the capacity of our Emergency Relief program
• Feel they would benefit from working cooperatively with a Financial Support Officer or Financial Capability Coach

[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_custom_heading text=”What are the eligibility requirements?

” font_container=”tag:h3|text_align:left” google_fonts=”font_family:Philosopher%3Aregular%2Citalic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal”][vc_column_text]

• Vulnerable clients on a low income
• Clients who present in crisis
• Clients who would benefit from Financial Capability Support

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_message]Please note: Requests for additional assistance beyond the limits will be considered but are to be made to the Emergency Relief Manager.
Your interviewer can assist with your application [/vc_message][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading text=”Referrals, Advocacy and Negotiation
” font_container=”tag:h3|text_align:left” google_fonts=”font_family:Philosopher%3Aregular%2Citalic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal”][vc_column_text]This may include:

• Referrals to other local agencies for food vouchers and material support
• Referrals to services that can help with complex problems
• Negotiation with essential service providers such as utility companies
• Advocacy, where a person has requested that our staff speak to a service or agency on their behalf (ie, ATO, Centrelink, Utility provider)

[/vc_column_text][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading text=”Privacy
” font_container=”tag:h3|text_align:left” google_fonts=”font_family:Philosopher%3Aregular%2Citalic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal”][vc_column_text]All information is confidential and accessed only by volunteers and staff within the agency. Information can only be passed on to third parties with client’s signed permission.

All files are securely stored and will be securely destroyed seven years after the date of a customer’s last file note.[/vc_column_text][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column][vc_tta_tabs style=”flat” color=”peacoc” spacing=”10″ gap=”10″ active_section=”1″ no_fill_content_area=”true”][vc_tta_section i_icon_fontawesome=”fa fa-users” add_icon=”true” title=”Speak to our staff ” tab_id=”1487482603627-47240d0f-ee88″][vc_row_inner][vc_column_inner width=”1/2″][vc_custom_heading text=”Contact Us” font_container=”tag:h3|text_align:left”][vc_column_text]1A Chelsea Rd
Chelsea,
VIC 3196
Australia[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/2″][vc_gmaps link=”#E-8_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”][/vc_column_inner][/vc_row_inner][/vc_tta_section][vc_tta_section i_icon_fontawesome=”fa fa-phone-square” add_icon=”true” title=”Phone us ” tab_id=”1487482603702-da8e1171-6b1e”][vc_column_text]

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E-MAIL

help@chelsea.org.au[/vc_column_text][/vc_tta_section][/vc_tta_tabs][/vc_column][/vc_row]