Services

Emergency Relief

At Chelsea Community Support Service, we offer emergency relief to individuals in need within the catchment area (postcodes 3195, 3196, 3197). Our trained Community Support Workers provide confidential assistance through interviews to assess needs and provide tailored support. 

Available Assistance

Every client has different needs and support is provided according to the individuals need as well as what we have available. 

We can provide short term assistance through the provision of: 

• Food vouchers and parcels 
• Fresh fruit and vegetable pacjs
• Transport assistance 
• Support for essential mediactions
• Clothing and household goods
• Toiletries and sanitary items 

Information, Advocacy, and Referrals

We help connect you with local services and provide support for filling forms, writing letters, and negotiating utility bills. Our services are impartial, non-judgmental, and culturally sensitive.

Bill Assistance

If you’re struggling with utility bills or facing disconnection, we can help establish payment plans, apply for grants, and ensure you’re on the best plan. Requirements: Reside within the catchment area and have the bill in your name. 

Support Workers

Our dedicated team offers tailored guidance for financial hardship, mental health, housing, and more. We also provide advocacy and help create care plans to address complex needs. 

Education Assistance Program

We assist parents/guardians with the costs of school essentials like uniforms, textbooks, and shoes. Support is available based on assessment with our Support Worker. 

No Interest Loans (NILS)

Available to eligible individuals for essential goods and services. Loans up to $2,000 for household items, medical expenses, and more; up to $3,000 for bond/rent and natural disaster costs. No credit checks required. 

Justice of the Peace Service

Available every Tuesday to witness documents, certify copies, and verify identities. 

Tax Help Program

Free, confidential assistance with tax returns for individuals with an income under $60,000, running from July to October.